Global Financial Crisis – When Will We Do This Again?

As we approach the ten-year anniversary of the Global Financial Crisis (GFC), I thought I’d get in early with a few ruminations, before the experts who didn’t predict the crash write their moot editorials.

I keep reading about the GFC and the predictable question: will it happen again? Well, history has the answers. It was only 20 years prior to the GFC that the US faced the ‘Savings and Loans Crisis’ where the failure of bureaucratic ‘regulatory and enforcement agencies’ ended up costing $160 billion, predominantly funded by taxpayers. Even the learnings from the 2001 Enron scandal were quickly forgotten; where corporate fraud contributed to the company filing for an approx. $63 billion bankruptcy.

When you look back at our historical track record, you realise how heedless we hominids are, as we continue to allow the same fraudulent behaviour to reoccur. Perhaps the answer or reason WHY can best be explained with a closer examination of the judicial system and incarceration rates. There is no doubt that white collar crime pays. The financial sector’s punishment for transgressions seems to be highly remunerated senior executive positions in government, where they get to set the future policy agenda and protect their ill-gotten wealth by recommending taxpayer-funded bailouts.

So, let’s look at what happened ten years ago and compare it to where we are at now, ask if anything has materially changed and wonder who will pay for the next round of bailouts.

The catalyst for the GFC started with the misguided concept that pretty much everyone should be able to afford a home, much like the present ‘Housing Affordability’ debate in Australia, about how to interfere in free markets to artificially influence affordability. The consequences were higher prices, with exuberant growth generated in the housing sector creating a false and inefficient market which inevitably collapsed with a subsequent correction (as free markets do).

The so-called crisis in the subprime mortgage market in the US was fuelled by readily available and cheap credit, honeymoon deals and high-risk loans where financiers massively misrepresented applicants’ capacity to repay loans. Again, a regime existed where there was a complete lack of regulatory compliance and enforcement, allowing Financial Institutions and Banks to lend unabated, fuelled by commissioned staff who were immorally motivated by their employers; employers who set the wrong Key Performance Indicators (KPIs), the wrong remuneration models and therefore unsurprisingly, we saw the wrong behaviour.

Meanwhile, the Financial Institutions and Banks were generating obscene profits as they actively promoted high-risk lending, but without having to carry the associated risk. They simply shifted the risk to the mortgage insurance companies, who covered the banks against loss in the event of default. The rot set in when the insurers collapsed, with a central insurance player in the US eventually requiring a taxpayer-funded bailout, reportedly around $180 billion.

Financial Institutions and Banks had to find creative ways to get these junk loans off their books before they defaulted. Their solution was to bundle and package up these rubbish mortgages and sell them off as defensive or low-risk income investments i.e. monthly income mortgage funds (backed by property, what could go wrong?)! The target market was conservative investors and retirement/pension funds, looking for a regular monthly income stream.

The question is: how do you convince conservative investors to buy junk mortgages i.e. how do you ‘window dress’ high-risk mortgages as low-risk income investments? This deception could only be perpetrated with the assistance of a complicit rating agencies industry, who sell the desired credit ratings for the right price and that’s exactly what the rating agencies did. They rated ‘junk’ as ‘investment grade’ effectively giving licenses to Financial Institutions and Banks to credibly disguise and sell rubbish investments in the open market.

They knowingly ripped off consumers, because they knew these instruments would fail when the underlying loans inevitably defaulted. This was an orchestrated fraud and collusion on a scale never seen before! If the rating agencies’ actions were not fraudulent, then they were certainly complicit, yet somehow they managed to deflect responsibility and have never been held to account. Keep in mind that these agencies are responsible for rating the sovereign risk of our country! Why has their behaviour gone unchecked and how do they get away with it? Why is there still no meaningful regulation around rating agencies?

These rating agencies continue to control and influence the investment and advisory industries and, as a direct consequence, investor behaviour. How can they possibly be trusted when investment fund managers are still buying favourable ratings for a negotiated price? As a consequence, investors are still losing money on underperforming investments, while the money managers and credit rating agencies never lose. The credit rating system is corrupt and totally ineffective as a management or due diligence tool for consumers to gauge the worthiness or suitability of any given investment.

The next level of greed and deception perpetrated by the Financial Institutions and Banks was to orchestrate additional profits from the junk mortgages they sold to retail & wholesale investors. How? Manufactured products! A number of these Financial Institutions and Banks were so confident that the bundled junk investments they sold would be worthless, that they took out insurance on them failing (derivative positions) and then collected when they imploded.

So when the loans defaulted, they collected twofold, once when they sold the junk product and later from trading their derivative position. Talk about benefiting from the misery of others when you can make twice the money from ‘engineering failure’ than you can from honest trading and all at the expense of the consumers who believe that their governments have the right governance, compliance and enforcement controls in place to protect them. We poor misguided citizens!

This is what happens when our trusted Financial Institutions and Banks are left unchecked as government regulators fail to enforce the law. What is the value of paying thousands of ineffective bureaucrats for not holding the Financial Institutions and Banks executives to account, perhaps because most of these executives are now bureaucrats themselves? What a great system: governments act as enablers for institutional theft and then use our taxes to fund the corporate bailouts.  How do we keep losing the same dollar twice? We need to improve regulation but more importantly, we need government to start enforcing the current laws.

How is it that a corporation can go bust after losing our money and then expect taxpayers to bail them out because they were ‘too big to fail’? If a corporation is ‘too big to fail’ then governments should legislate to unwind conglomerates and reverse the ‘bigger is better’ trend, because it is not!

I believe change is urgently needed if we are to minimise the risk of future financial losses at the hands of institutions. Start, as I have emphasised above, by dealing with credit rating agencies. It’s a flawed model and there needs to be a mechanism in place to hold them accountable for their performance i.e. some transparency around the accuracy and value of research, rather than just being allowed to sell a rating without recourse.

Favourable credit ratings give Financial Institutions and Banks, fund managers and stockbrokers a licence to print money, even when the underlying investment fund, equity or product, fails to meet the performance expectations as set out in the rating agencies initial report. All these ill-gotten profits are funded from money lost by investors who were given misleading or inaccurate information right from the start.

Secondly, there needs to be a closer look at how Financial Institutions and Banks use mortgage insurance companies. Basically every loan approved conditional to mortgage insurance means that the Financial Institutions and Banks recognise that the risk is too high to carry on their balance sheet. So the Financial Institutions and Banks subrogate control and responsibility of the ‘loan default’ process to the insurance company. That leaves the borrower without any capacity to negotiate with their financiers, who are now beholden to the insurance companies.

Unlike banks, insurance companies do not have the same legislated capital reserves, so what are the potential risks in the event of rising defaults? What is the cost of making housing more affordable in the short term when there is no long-term contingency plan when interest rates and unemployment rise? History tells us that if the housing sector is artificially stimulated, then you can expect with a high-degree of certainty that a correction is a foregone conclusion. It’s just a question of whether you’ll be one of the many little people who end up bailing out the big end of town so they can maintain their hedonistic and privileged lifestyles.

I keep hearing that banks are bastards; well wait until you have to deal with insurance companies!

23 April 2017

“I sincerely believe… that banking establishments are more dangerous than standing armies”. Thomas Jefferson


Housing Affordability- Is it Harder Than Ever to Buy a Home?

There seems to be an emerging trend in Australia where there is an increasing expectation for government intervention in our free market economy, where supply and demand rationally determines the variable factor ‘price’. On a macro basis, the present economic environment seems like a perfect recipe for growth: historically low inflation & interest rates, credit/finance readily available, generous government subsidies, favourable exchange rates, relatively low unemployment. But it’s still not working as the economy is stalling, barely managing a growth rate of 1%, which is insufficient to support full employment for this year’s school leavers. It is clear that the low-interest rates are no longer an effective Reserve Bank lever to stimulate growth in the economy, so what are politicians to do?

With the Government having significantly closed the tax incentive for individuals to SAVE, (see ‘Age of Entitlement – Unsustainably Extended’), much of the economic investment has shifted to ‘Negatively Gearing’ property (a tax incentive for domestic investors who BORROW) and the Reserve Bank of Australia (RBA) is now deeply concerned that the housing debt is too high ($2 Trillion or 1.2x GDP) and a risk to the economy, particularly given the critical sensitivity analysis and impact on the economy when interest rates inevitably rise from their current low level of 1.5%. The RBA understands that the economy is fragile and there is nothing more it can do other than rely on a paralysed Government to act, by either further stimulating the economy or removing the red-tape barriers so businesses have the incentive to expand and grow.

Like the economy, wages growth has stagnated (public sector 0.6% Dec Quarter & 0.4% in the private sector) living standards are falling and the trouble for government is that they have few options to stimulate the economy, as they have literally blown their currency with debt now close to half a trillion dollars and the budget bleeding a cash deficit of approx. $200,000,000.00 per day. Governments are relying on businesses expanding, ‘dreaming’ that in the tradition of the classic Australian movie ‘The Castle’, we could survive by continuing to ‘dig holes’. But the heavy regulatory and Government control and intervention in commerce mean that the environment is not conducive for business to invest for growth.

Now politicians want to intervene by changing ‘Negative Gearing’ in the hope of improving housing affordability by removing buyers from the market. However that will only make room for more foreign investors, so as an alternative why not remove some of the bureaucratic restraints and bring more supply to market to help reduce the cost of housing.

In fact, on a micro basis how hard is it to actually buy a house today? ‘It’s ‘never been harder’ is the mantra, but is that true? This left me questioning this assumption: I concluded that it’s not harder now, it’s always been hard. It comes down to ‘what you are prepared to do’ and ‘what you are prepared to do without’ that makes the difference. There is no quick shortcut solution to circumnavigating what’s hard; otherwise it would be easy. We need to stop using ‘too hard’ as the excuse rather than the reason for not trying. So what are the facts?

Australia is now building the world’s largest homes in suburbia with an average floor size approx. 243 sq. m, the highest floor space per capita in the world. This is an increase of 50% from approx. 162 sq. m 30 years ago. Over that time the size of the household has progressively decreased, from an average of 3 members down to the present 2.5; that is a increase in living area per person of 80%.

The current low-interest rate environment has had the effect of increasing demand and therefore influencing house prices, but overall the lowest interest rates in over 50 years is extremely beneficial for those who want to get into the market. Compare the current home loan rates of 4% against 17% in the late 1980’s!

In the 1980’s a ‘home deposit’ was a non-negotiable 20% of the purchase price. The only way most people I knew could save for a home deposit, was by holding down a second job at night. It was just what you had to do to ‘get ahead’; we never thought it was hard, it was simply necessary if you wanted to save for a deposit to buy a house.

The biggest headwind to ‘saving’ was that you paid 60% tax on the income you earned on your second job. Back then the highest Marginal Tax Rate was 60 cents in the dollar for income over $35,000. Today the highest Marginal Tax Rate is 45 cents in the dollar for income over $180,000.

Another restriction back in the late 1980’s was that if you had finance approved by the bank, they could only fund a proportion of your requirement on cheaper Home Loan rates and the balance was on a separate consumer loan, with a much higher interest rate. This was probably the last time Australian’s experienced a credit squeeze, when the bank wanted to lend you money, but didn’t have enough funds to advance at home loan rates. Remember this was a time when commercial business lending rates were 22%-25% and when Government regulated existing home loans with a ceiling rate of 13.5%; at the expense of new home borrowers who were forced to pay market rates of 17% at the banks and 18% at Credit Unions.

On top of all that, most banks would not lend 100% against a female’s income, in case she found herself ‘in the family way’. Subsequent changes to discrimination laws meant that home loan repayments could not exceed 25% of an individual’s gross income and 20% of joint gross income (income from second jobs did not count). Loan terms were limited to 20 years with ‘principal and interest’ repayments (no ‘interest only’ loans or 30-year+ terms back then).

Thirty years ago there were no functioning Government subsidies, housing assistance or Stamp Duty relief. There was a first Home Buyers scheme but the bar was set pretty low, meaning that if you qualified for a payment under the scheme, then it meant that your financial position was such that you wouldn’t be eligible for a bank loan. I’m not sure that any Government funds were ever paid under that scheme, certainly none of any substance. It was the old chestnut: Government being seen to be doing something, without actually doing much.

Should we lower our expectations and look more closely at what we can ‘do without’ now in order to save for what we want in the future? Are we living within our means and have we anything to show for our apparent high levels of personal debt? Do you control your finances or are your finances controlling you? Having a long-term plan is important if you intend to commit to a 30-year loan term. These issues can also be impairments to entering the housing market.

I’m not saying that it’s easier now. Most of the key determining criteria generally remain unchanged i.e. there has always been a correlation between incomes and house prices. I don’t know if the problem is because ‘marketers’ have succeeded in making us all victims of ‘the Jones’ syndrome’, conditioning us to believe that we need bigger houses for fewer people per household.

Perhaps making the family home ‘exempt from capital gains tax’ is the problem, as the tax concession is encouraging excessive investment in single non-productive assets. I’m not omniscient, but what is certainly true is that credit is now far more readily available, which increases demand and puts upward pressure on real estate prices, simply because there are more buyers competing. Supply, on the other hand, is closely controlled e.g. land release, but I can’t help thinking that the most significant contributing factor or barriers to home ownership today is the doubling of the area under roof line over the last three decades and the impact that has had on prices.

I acknowledge that there are great difficulties getting into the market in certain areas where there are concentrated pockets of demand which attract all the media noise, but I’m not certain it’s a national crisis. While we might all ultimately like to live in an ‘advantaged area’ with a good postcode, the reality is that the location ‘entry point’ is dictated by what your budget can sustainably afford. Perhaps the solution can be more difficult than the actual problem if we let it. Remember, if you are striving to achieve an ambitious goal, the ‘hard bit is having the self-discipline and commitment to achieve it!

It always seems impossible until it’s done – Nelson Mandela

25 February 2017

Government keeping ‘Financial Advice Services’ Affordable for the Wealthy

In the past, I have written about how the financially disadvantaged in our communities are the demographic that would probably benefit most if they were able to access affordable financial advice services. However, the costs of such services are so expensive that it has effectively been priced out of the reach of those who need it most: the young, vulnerable and working poor. (See: Government Absent on Credit Act-Disadvantaging Vulnerable, Youth & Working Poor).

The high-price factor is due to the massive costs associated with unnecessary, excessive and ineffective legislation, compliance, regulation, governance, licencing etc. plus the expense of supporting multi-layers of inefficient reactive government enforcement agencies/bureaucracy. The whole structure is broken because the system favours the wealthy and ‘enforcement’ is incapable of preventing those who are not members of the industry (i.e. the unlicensed criminals) from ripping off consumers, which is the main source of losses.

When will policymakers realise that new legislation does not make criminal activity more illegal, when it was illegal in the first place. So whats the point? The impact of more legislation is simply that it causes additional compliance obligations, which increases the cost for honest business operators, who pass on the added expense to consumers, pricing services out of the reach of those who need it most. (It won’t change the behaviour of criminals)!

This knee jerk response from Government is a case of being seen to be doing something because they are not prepared to acknowledge that government compliance agencies have failed to enforce the existing laws. The reality is enforcement agencies are not doing their job to identify criminality. The bureaucracy is such a protected species who align themselves with Government, while pointing the finger of blame at industry in order to hide their incompetence. So as a consequence all we get is more costly ineffective compliance and regulation.

Would it not be better if the industry, the policymakers, the enforcement agencies and even the product providers and ratings agencies all worked together for the benefit of consumers, rather than the opposite: instead of all the parties being ‘hostile’ with the industry isolated. As a result, the product providers and rating agencies are taking control of the industry unabated, yet no one is receiving the right advice and consumers are the losers. What a mess!

Mind you, the Financial Services industry has not helped itself. Those representing the industry have the difficulty of managing a weak and indecisive body that has limited influence, direction and control. They busy themselves trying to convince the public that they are a Profession, not an Industry, desperately trying to pitch the ‘value of advice’, yet deriving little revenue from it. In reality, they are lorded over by their commission-driven masters, the product providers, who actually pull all the strings. Finance advisers are just facilitators for the Product & Platform providers, Insurance companies and Fund Managers, predominantly controlled by the five major Australian banks.

As with all business models, the emphasis is always on what drives revenue and the problem for the advice industry is that they just can’t sell ‘advice’ as a value proposition. The pity of it is that, in truth, the right strategic financial advice is the most important and essential cornerstone to successful planning and should always be the first step. A consequence of appropriate advice may, at a later point, involve some type of investment product but unfortunately the forces that control and drive the industry influence the wrong behaviour (and therefore outcomes) as the weak advice industry allows the ‘trail commission tail’ to wag the dog; yet one cannot do without the other unless you sidestep regulatory protection altogether, which is exactly what has started to happen.

The Government needs to look at measures to abridge the present prohibitive governance and compliance red tape, as these costs make the provision of services unaffordable for consumers and unviable for the advice industry. Something must be done to preserve the advice industry, if not, control defaults to the Banks and insurance companies, and that would be like giving the foxes the keys to the hen-house. Another consequence of the ludicrous levels of Government compliance, regulation and bureaucracy is that the product providers are finding new ways to move their wares without providing appropriate advice i.e. avoiding the industries’ compliance regime.

A perfect example of this is the personal insurances industry. You don’t have to watch too much free to air television to notice that in recent years we have been overrun with commercials for all types of personal insurances. The reason for this is simply that the insurance industry had to find a new ways to move product when the ‘advice industry’ stalled due to bureaucratic and regulatory overload and Government indecisiveness.

The problem with mass product marketing is that consumers end up with the level of cover that they want, not what the need! The outcome is that most consumers are now significantly under-insured, or have no insurance at all. Many are paying for cover they don’t need or have the wrong policies.

These policyholders are then conditioned to believe they need to increase their cover (and premiums) annually by some obscure or irrelevant indicator such as CPI, when in reality they should be reducing the amount of cover in line with their needs, which generally declines annually as we gradually approach retirement (the obvious exception being Income Protection Cover).

Something needs to change in order to make financial advice more accessible for those who clearly need it most. Otherwise unscrupulous product providers and their enablers in the media will continue to take advantage of the financially vulnerable.

Unfortunately, Governments use the passage of legislation as a benchmark of their success; they actually need to reduce the red tape around compliance if they really want to assist those consumers needing help. That’s counter-intuitive and therefore a major hurdle as it’s a concept that is extremely difficult for Government to grasp. They all need to stop making the finance advice industry the enemy and engage with them to find a workable solution for those who currently cannot afford these types of services.

I’m not against regulatory controls, but it only works if enforced, otherwise it just increases the cost of services and makes it impossible for the industry to reasonably compete against unlicensed, dishonest and fraudulent shysters who continue to rip consumers off carte blanche. The Government, compliance agencies and the industry all need to start working together for the benefit of the consumers. What a novel idea!

The conventional view serves to protect us from the painful job of thinking. – John Kenneth Galbraith.

23 February 2017

Government enables Banks to target Disadvantaged, Vulnerable, Youth & Working Poor

An interesting learning this week: apparently the tabloid media declared that January is the best time for individuals to review how well they manage their finances. It would seem from the story that the levels of personal debt are at record highs and credit cards are funding extreme levels of long-term unsustainable debt at usurious rates. Unsurprisingly, this is apparently due to the fact that many of us are living beyond our means and funding the shortfall on ‘credit’.

The story then promptly proceeded with what appeared to be a paid infomercial or ‘product flog’ offering a different credit card that does essentially the same thing!  So the solution is the same wrong behaviour with a different product provider! Is that how you take responsibility and control of your finances?

The tabloid media, like the Government, keeps missing the opportunity to educate the large numbers of consumers who clearly need help, although after about 10 years of Federal Budget deficits the Government is hardly in a position to lecture. The bottom line is: if you are using your credit cards for anything other than as a ‘method of payment’ you are simply not applying ‘efficient and effective’ management of your finances to achieve an outcome that is going to be beneficial for you.

Debt management is the essential first step if you are ever going to be in a position to accumulate sufficient assets to live a reasonable existence and a comfortable life in retirement. But who thinks that far ahead? Certainly not Government!

Almost everyone needs assistance to learn how to manage their finances; after all, it’s the mechanism we all use to fund ‘living’. It can be complex and getting the right advice should start early in your working life. The misconception is that you seek financial advice when you have plenty of money, but you actually need it when you have very little and looking to accumulate wealth.

It seems incongruous that Government reactively fund ‘Credit Counselling Services’ for those who have already got themselves into financial trouble, but do nothing proactively to assist with preventative ‘risk’ education for consumers. Nor are they willing to adopt workable policies or remove the failed and ineffective Government Legislation and the associated unenforceable compliance regime. If they did, the prohibitive costs of financial advice could be slashed and services made more accessible to the masses. The barrier for the average consumer is ‘cost’. At the moment only the wealthy can afford financial advice services. Why exclude the demographic that needs help the most?

Why do we accept that a certain socio-economic demographic are the disposable victims of the questionable practices and behaviour of the financial institutions issuing these credit cards to individuals who have no capacity to repay? How do these financial institutions continually avoid regulatory scrutiny from the Government’s own enforcement authorities? There needs to be an enforcement conversation about Financial Institutions complying with the Credit Act or, more precisely, the lack of scrutinising around the practices, behaviour, ethics and morality of the financial institutions issuing these cards.

There was a time when Financial Institutions issued credit cards, but only after completing a credit assessment of the applicant’s capacity to make repayments, as well as looking at their character and capital position or net worth, essentially to ensure the applicants could afford the repayments and to reduce the risk of individuals getting themselves into financial trouble.

Now with increasingly smart technology and the removal of manual credit assessments to reduce costs, the product model has changed. It is no longer about preventing or reducing defaults but rather a high turnover computerised system, which is programmed for an acceptable level of failure or default rate. The higher the interest rate margin the higher the statistical default rate can be. So it’s no longer about looking after customers to prevent defaults, it’s a statistical formula for acceptable losses where the casualties are the customers set up for failure by design, usually the young, vulnerable, disadvantaged and working poor.

Technology has completely changed the dynamic of the card facility and it is questionable whether credit cards can still be defined as a ‘financial product’ in accordance with the intended provisions of the Credit Act. It’s now a ‘service’ generated by a statistically programmed computer; designed by actuaries based on probability and operated by a ‘processing centre’, not finance-trained people. The governing legislation has not kept pace with the technological evolution in the finance sector, where defaults are no longer a potential consequence but a planned inevitability. The cost of the ‘systems failings’ is clear to see: whether due to theft, misappropriation, dishonesty or default, the systems disposable casualties just add further pressure on society and welfare dependency.

The financial services industry seems to have completely dehumanised the relationship with their client. They don’t care or feel accountable to their customers, especially the ‘acceptable losers’ built into these programs. If clients are defaulting because they were not correctly assessed in the first place, then you must ask the question: how are these Financial Institutions meeting their ‘Duty of Care’ to their customers and how do they remain compliant with the Government’s Credit Act? More to the point, where are the regulatory enforcement agencies?

The fact is that financial institutions make large profits from credit cards when the interest margins and fees are so high, particularly at the moment where credit spreads (interest ‘charged’ versus the actual ‘cost of funds’) have never been wider due to the present historical low-interest rate market. I’m not against financial institutions being successful by making profits but businesses still have a Duty of Care to their customers. We need to ask whether the absence of ‘Care’ is the reason why the profits are so high and if that’s the case, I can’t help thinking that the Government has left vulnerable consumers exposed to predators whose behaviour appears unscrupulous, immoral with unethical standards. It’s a numbers racket that would make organised crime syndicates envious.

The gap between what’s said and what’s done has never been wider, with the absence of ‘complete truth’ reflected in the length of the product disclosure documents i.e. they are what they hide. I accept that we all need to take responsibility for our actions, but financial institutions are acting as enablers, knowingly selling what they consider is an acceptable level of grief without accountability or reasonable preventative care. Shaping an orchestrated loss scenario for certain consumers feels like predatory behaviour to me. Why is the corruption of morals the only bankruptcy acceptable to the financial services industry? (See also ‘Why are Government Regulators – not working’).

The time is always right to do what is right. –Martin Luther King Jr.

25 January 2017